FAQ's & Guidelines

Dear Residents 

Frequently Asked Questions

1. How much is the unit Per KW?

The token tariff is ₦200/kWh, the tariff model is reviewed frequently by the Power Committee and recommendations are passed to Exco for final review and approval.

2. What does the fixed charge entail?

The fixed charge (currently 5,000 monthly) is for generator depreciation and to help save towards generator purchases.

As agreed by the Residents’ Association, this charge has now been added to the Service Charge fees and account.

3. When are the elevators going to be installed?

The Elevator project is ongoing, and the estate developer is the sole sponsor of this project as it is part of the promised infrastructure. We do not have total control over the delivery timeline, we are however looking at going into a Service level agreement with the vendor after installation so they can keep maintaining the elevators.

4. Is it the responsibility of the Tenant and Landlord to repair work in the flat?

Internal repairs/work is between both parties. Plumbing or electrical work due to ageing is on the shoulders of the tenant or as agreed between the landlord and the tenant.

5. What are the responsibilities of the Developer? The developer is responsible for infrastructural changes in the estate.

6. Can we explore other options for the app as it is not reliable?

a). The issues are mostly not with the app per se but with the internet, and bank connectivity issues. Residents are advised to

1)      Update the App on their Play or iOS store.

2)      Sign out of the App.

3)      Sign back in.

4)      If you cannot remember your password, please contact 07061643538 (Mr Akin) via WhatsApp message ONLY for a password reset.

b). If the error below is gotten:



Please contact 07061643538 (Mr Akin) or 07031153084 (Mr Ifeanyi) via WhatsApp message ONLY as the server tripped off due to a power outage or reset and just needs to be put back on at the back end.

c). If for any reason, transactions are made via the app and residents accounts are debited and no wallet not credited or funded, please send proof of debit from the account via WhatsApp message ONLY to 07061643538 (Mr Akin) or 07031153084 (Mr Ifeanyi) for resolution. Kindly include your name and address.

7.   What do the Association dues cover?

 Renewal of the Estate dues is mandatory for all residents, payment is due on the 1st of January every year, as the printing of the Estate Annual Car stickers, running of the Estate office, and incidental expenses.

8. Why is the app called Lazymanager. The Exco is working on changing the name.

9. What does the service charge cover?

Service Charge (now ₦480,000 per year and ₦40,000 per month) now covers N5,000 fixed charge (mentioned in Item 2 above) as well as environmental sanitation (sweeping of Estate), fumigation (once every quarter); Water management (chemicals and pumps maintenance), estate workers (Plumbers, water plant operators, electricians, laborers, administrative staff, maintenance of generators, lightings in common areas, security services (Duty guards and Mopols), waste collection, incidental expenses.

10. Why can't the charges be paid annually or quarterly? This is currently being reviewed by Exco.

Emergency Unit when power is off? Provision for an emergency unit is not in place, Residents are advised to plan accordingly.

11.  What happens when there’s a security breach or emergency?

For fire, residents are advised to move quietly to the parking lot by the main gate.

For security breaches or civil unrest, residents are expected to remain indoors until the security agents bring the situation under control.

 Please Click Here to view the LPERA's Constitution. 

Please Click Here to view the LPERA's Finishing Guidelines

Please Click Here to view the LPERA's Handbook.

 

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